Sales and quotes
Send the spec, the server count and the traffic profile to [email protected]. You get a written quote with hardware, port and monthly.
Contact, Sofia
You reach an engineer, not a form queue.
Sales, network and hands-on work are one team in one building. Tell us what you are trying to run and you get an answer from someone who can act on it.
How to reach us
Technical
Existing customers: open a ticket at my.lan-servers.com or write to [email protected]. Both are read 24 hours a day, every day, by the engineers who run our network. There is no tier one whose job is to ask you to reboot. For a routing problem, send MTR output in both directions and at least three pingable destination IPs.
Abuse and legal
Abuse reports and legal notices: [email protected]. Acceptable-use policy at /legal#aup.
Company details
The details you need for a contract, an invoice or a RIPE ticket.
| Company | Cloud Wall Ltd |
|---|---|
| VAT / EIK | BG204636599 |
| Registered office | blvd. Shipchenski prohod 63, 1574 Sofia, Bulgaria |
| Network | Our own Tier 2 European backbone, in 10 European locations |
| Hours | 24 hours a day, every day. Engineers, no first line |
Send the spec.
CPU, disks, RAM, port and how many. An engineer reads it, not a queue, and the reply comes from someone who can act on it.