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Sofia, Bulgaria

Our own data center in Sofia.

Tier III design, running since 2018: three halls with 15,000+ U of equipment, two independent substations, N+1 generators and cooling, and our own engineers on site 24/7.

Tier IIIdesigned and built to the standard
15,000+ Uof equipment running in three halls
2 substationsindependent, for the mains
Up to 24 kWper rack, cooling N+1

The facility

The Sofia data center

A row of HPE racks in our data center, with server parts on a rail in front

Real photo of our own servers and data center, not AI-generated.

Built in 2018 and run by us: the power, the cooling, the security and the people on the floor are ours to answer for. Carrier-neutral, with all the local telecom operators present and our own DWDM ring to other data centers in Sofia.

The building
Standard Tier III design
In service Since 2018
Halls 3 colocation halls
Equipment 15,000+ U running
Carrier-neutral Yes
Location 4.5 km from the airport
Power
Mains 2 independent substations
Transformers 2 x 2500 kVA
Generators 1000 kVA diesel, N+1
UPS Modular, redundant
Feeds A and B, separate panels
Cooling
Units High-efficiency cooling, N+1
Layout Hot and cold aisles
Density Up to 24 kW per rack
Efficiency Free and adiabatic cooling
Climate About 21 °C, 50% RH
Racks and floor
Cabinets 48U, 1070 x 600 mm
Doors 90% perforated
Power Up to 4 x 32 A
Metering Individual, online
Supplied Zero-U PDUs, cable managers
Raised floor 50 cm, 1,200 kg/m²
Private space Cages and halls
Connectivity
Cable entries 3 separate
Cable routes 3 independent
Operators All local operators
Other DCs Our own DWDM ring
Cross-connects Fibre, copper or coax
Wireless Radio links possible
Our network 10 carriers, 25+ exchanges
Security and access
Guards Perimeter, 24/7
Cameras Halls and building
Entry NFC cards
Cabinets Individual locks
Fire Smoke and fire alarm
Customers Authorised, 24/7
Deliveries Freight entrance, parking

Our own data center, not space in someone else's

Most hosting companies with many locations rent colocation: racks in a building run by another company, with that company's staff on the floor. We run ours.

Topic Rented colocation Our own data center
Who is on the floor The landlord's staff or a remote-hands contractor, working one queue for every tenant. Our own hardware engineers, and nobody else's.
A failed part A ticket to the building, a part ordered and shipped, then another ticket to fit it. Taken from our own warehouse on site and fitted by the engineer on shift.
Nights and weekends Remote hands on call, often billed per visit and rarely quick. Engineers in the building 24 hours a day, every day.
Custom builds Parts bought for your order, then shipped to a site the provider rarely sees. Built from our own stock, in the building where the server will run.
Changes Power, cabling and access go through the landlord. Decided by us and done by us.

No middle tier between you and your server

Our engineers working inside an open Dell rack server

Real photo of our own servers and data center, not AI-generated.

On site

Hardware engineers in the building, 24/7

There is no data center staff and no remote-hands contractor in the path. The people on the floor are our own hardware engineers, every hour of every day, and they work on our servers and our customers' hardware only.

  • Nights, weekends and holidays included
  • The same people who build the servers
  • A ticket goes straight to them
SSDs and NVMe drives in their caddies on a server rail in our data center

The warehouse

Parts and servers on our own shelf

We keep drives, memory, processors, power supplies, network cards and complete servers in stock, in the same building. That is what makes a custom configuration quick to build and a failed part quick to replace.

  • Custom builds from stock
  • Spares for the Dell and HP models we run
  • No waiting for a courier
An engineer applying thermal paste to a processor in an HP rack server

The hardware

Dell and HP, rack-mounted, and nothing else

Every server is a Dell PowerEdge or an HPE ProLiant. We do not build machines from desktop parts, and there are no towers or desktop cases in our racks. Fewer models means better spares and engineers who know each one.

  • Premium, server-grade hardware
  • iDRAC or iLO on every server
  • Rack-mounted in our own racks

A drive fails at 3 a.m. on a Saturday. Then what?

The same failure, at a typical hosting company that rents its space in someone else's data center, and here.

A typical hosting company

  1. Saturday, 03:10 A drive in your RAID fails. The array keeps running, without its redundancy.
  2. Saturday morning Your ticket reaches a support desk that cannot touch the hardware.
  3. Monday The provider opens a ticket with the data center's remote hands, and orders a drive.
  4. Tuesday or Wednesday The drive arrives and is fitted, and the array starts to rebuild.

Days

LAN-SERVERS

  1. Saturday, 03:10 A drive in your RAID fails.
  2. Minutes later The alert reaches the hardware engineer on shift, who is already in the building.
  3. That night A matching drive comes off our own shelf and goes in. The rebuild starts.
  4. In the morning You hear from us what failed and what was done.

The same night

Certified and audited

ISO 9001 and ISO 27001 certified, PCI-DSS compliant, GDPR and NIS2 by design.

Cloud Wall Ltd is certified for quality management and information security, compliant with PCI-DSS for card-handling environments, and operates within the European security and incident-reporting framework that applies to digital infrastructure providers under NIS2. GDPR applies to us both as a controller, for the account and billing records we keep ourselves, and as a processor for whatever runs on your server, and it is designed into what we retain.

  • ISO 9001 Quality management system, certified to the international standard
  • ISO 27001 Information security management system, certified and audited
  • PCI-DSS Compliant infrastructure for the handling of card data
  • GDPR Controller for our own records, processor for your server's data
  • NIS2 The EU security and incident-reporting rules we work by

Deploy your dedicated server in Sofia

A server of ours in this building, ready in 2 hours from stock, or rack space for your own hardware. Either way our engineers are on the floor around the clock.