Tier III design, running since 2018: three halls with 15,000+ U of equipment, two independent substations, N+1 generators and cooling, and our own engineers on site 24/7.
Real photo of our own servers and data center, not AI-generated.
Tier IIIdesigned and built to the standard
15,000+ Uof equipment running in three halls
2 substationsindependent, for the mains
Up to 24 kWper rack, cooling N+1
The facility
The Sofia data center
Real photo of our own servers and data center, not AI-generated.
Built in 2018 and run by us: the power, the cooling, the security and the people on the floor are ours to answer for. Carrier-neutral, with all the local telecom operators present and our own DWDM ring to other data centers in Sofia.
The building
Standard
Tier III design
In service
Since 2018
Halls
3 colocation halls
Equipment
15,000+ U running
Carrier-neutral
Yes
Location
4.5 km from the airport
Power
Mains
2 independent substations
Transformers
2 x 2500 kVA
Generators
1000 kVA diesel, N+1
UPS
Modular, redundant
Feeds
A and B, separate panels
Cooling
Units
High-efficiency cooling, N+1
Layout
Hot and cold aisles
Density
Up to 24 kW per rack
Efficiency
Free and adiabatic cooling
Climate
About 21 °C, 50% RH
Racks and floor
Cabinets
48U, 1070 x 600 mm
Doors
90% perforated
Power
Up to 4 x 32 A
Metering
Individual, online
Supplied
Zero-U PDUs, cable managers
Raised floor
50 cm, 1,200 kg/m²
Private space
Cages and halls
Connectivity
Cable entries
3 separate
Cable routes
3 independent
Operators
All local operators
Other DCs
Our own DWDM ring
Cross-connects
Fibre, copper or coax
Wireless
Radio links possible
Our network
10 carriers, 25+ exchanges
Security and access
Guards
Perimeter, 24/7
Cameras
Halls and building
Entry
NFC cards
Cabinets
Individual locks
Fire
Smoke and fire alarm
Customers
Authorised, 24/7
Deliveries
Freight entrance, parking
Our own data center, not space in someone else's
Most hosting companies with many locations rent colocation: racks in a building run by another company, with that company's staff on the floor. We run ours.
Topic
Rented colocation
Our own data center
Who is on the floor
The landlord's staff or a remote-hands contractor, working one queue for every tenant.
Our own hardware engineers, and nobody else's.
A failed part
A ticket to the building, a part ordered and shipped, then another ticket to fit it.
Taken from our own warehouse on site and fitted by the engineer on shift.
Nights and weekends
Remote hands on call, often billed per visit and rarely quick.
Engineers in the building 24 hours a day, every day.
Custom builds
Parts bought for your order, then shipped to a site the provider rarely sees.
Built from our own stock, in the building where the server will run.
Changes
Power, cabling and access go through the landlord.
Decided by us and done by us.
No middle tier between you and your server
Real photo of our own servers and data center, not AI-generated.
On site
Hardware engineers in the building, 24/7
There is no data center staff and no remote-hands contractor in the path. The people on the floor are our own hardware engineers, every hour of every day, and they work on our servers and our customers' hardware only.
Nights, weekends and holidays included
The same people who build the servers
A ticket goes straight to them
Real photo of our own servers and data center, not AI-generated.
The warehouse
Parts and servers on our own shelf
We keep drives, memory, processors, power supplies, network cards and complete servers in stock, in the same building. That is what makes a custom configuration quick to build and a failed part quick to replace.
Custom builds from stock
Spares for the Dell and HP models we run
No waiting for a courier
Real photo of our own servers and data center, not AI-generated.
The hardware
Dell and HP, rack-mounted, and nothing else
Every server is a Dell PowerEdge or an HPE ProLiant. We do not build machines from desktop parts, and there are no towers or desktop cases in our racks. Fewer models means better spares and engineers who know each one.
Premium, server-grade hardware
iDRAC or iLO on every server
Rack-mounted in our own racks
A drive fails at 3 a.m. on a Saturday. Then what?
The same failure, at a typical hosting company that rents its space in someone else's data center, and here.
A typical hosting company
Saturday, 03:10A drive in your RAID fails. The array keeps running, without its redundancy.
Saturday morningYour ticket reaches a support desk that cannot touch the hardware.
MondayThe provider opens a ticket with the data center's remote hands, and orders a drive.
Tuesday or WednesdayThe drive arrives and is fitted, and the array starts to rebuild.
Days
LAN-SERVERS
Saturday, 03:10A drive in your RAID fails.
Minutes laterThe alert reaches the hardware engineer on shift, who is already in the building.
That nightA matching drive comes off our own shelf and goes in. The rebuild starts.
In the morningYou hear from us what failed and what was done.
The same night
Certified and audited
ISO 9001 and ISO 27001 certified, PCI-DSS compliant, GDPR and NIS2 by design.
Cloud Wall Ltd is certified for quality management and information security, compliant with PCI-DSS for card-handling environments, and operates within the European security and incident-reporting framework that applies to digital infrastructure providers under NIS2. GDPR applies to us both as a controller, for the account and billing records we keep ourselves, and as a processor for whatever runs on your server, and it is designed into what we retain.
ISO 9001Quality management system, certified to the international standard
ISO 27001Information security management system, certified and audited
PCI-DSSCompliant infrastructure for the handling of card data
GDPRController for our own records, processor for your server's data
NIS2The EU security and incident-reporting rules we work by
Deploy your dedicated server in Sofia
A server of ours in this building, ready in 2 hours from stock, or rack space for your own hardware. Either way our engineers are on the floor around the clock.
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